Jean Polster, RN, MS
President and Chief Executive Officer
Jean Polster has over thirty years of senior management experience in health and human services in both Ohio and California. She joined Neighborhood Family Practice (NFP) in 2003 as President and CEO. With her leadership, NFP opened four new health centers in the Tremont, Detroit Shoreway, Puritas and W. 117th (Westown) neighborhoods.
Jean is a leader in developing strategies for improving both access and the quality of care and service in her organization and more broadly. She was instrumental in founding Better Health Partnership, a regional quality initiative. Jean serves on several boards including Ohio Association of Community Health Centers, OCHIN – an Oregon based information systems network, the local Center for Health Affairs, and the Cleveland-based Hispanic Alliance. In addition to Neighborhood Family Practice, Jean has worked as a hospital administrator in ambulatory care and as an executive in local social services organizations including Catholic Charities.
Jean has a Bachelor of Science in Nursing from the UNC - Chapel Hill and a Master of Science in Health Policy and Management from the Harvard University School of Public Health. She received a certificate from the Weatherhead School of Management Professional Fellows Program at Case Western Reserve University