Leadership

Jean Polster, RN, MS President and Chief Executive Officer Jean Polster has over thirty years of senior management experience in health and human services in both Ohio and California. She joined Neighborhood Family Practice (NFP) in 2003 as President and CEO. With her leadership, NFP opened four new health centers in the Tremont, Detroit Shoreway, Puritas and W. 117th (Westown) neighborhoods. Jean is a leader in developing strategies for improving both access and the quality of care and service in her organization and more broadly. She was instrumental in founding Better Health Partnership, a regional quality initiative. Jean serves on several boards including Ohio Association of Community Health Centers, OCHIN – an Oregon based information systems network, the local Center for Health Affairs, and the Cleveland-based Hispanic Alliance. In addition to Neighborhood Family Practice, Jean has worked as a hospital administrator in ambulatory care and as an executive in local social services organizations including Catholic Charities. Jean has a Bachelor of Science in Nursing from the UNC - Chapel Hill and a Master of Science in Health Policy and Management from the Harvard University School of Public Health. She received a certificate from the Weatherhead School of Management Professional Fellows Program at Case Western Reserve University

Jean Polster, RN, MS
President and Chief Executive Officer

Jean Polster has over thirty years of senior management experience in health and human services in both Ohio and California. She joined Neighborhood Family Practice (NFP) in 2003 as President and CEO. With her leadership, NFP opened four new health centers in the Tremont, Detroit Shoreway, Puritas and W. 117th (Westown) neighborhoods.

Jean is a leader in developing strategies for improving both access and the quality of care and service in her organization and more broadly. She was instrumental in founding Better Health Partnership, a regional quality initiative. Jean serves on several boards including Ohio Association of Community Health Centers, OCHIN – an Oregon based information systems network, the local Center for Health Affairs, and the Cleveland-based Hispanic Alliance. In addition to Neighborhood Family Practice, Jean has worked as a hospital administrator in ambulatory care and as an executive in local social services organizations including Catholic Charities.
Jean has a Bachelor of Science in Nursing from the UNC - Chapel Hill and a Master of Science in Health Policy and Management from the Harvard University School of Public Health. She received a certificate from the Weatherhead School of Management Professional Fellows Program at Case Western Reserve University

Erick Kauffman, MD, MPH Chief Medical Officer Dr. Kauffman received his Medical degree from the University of Pittsburgh in 1997. He did his training in family practice at the University of Washington in Seattle, Washington. He came to Neighborhood Family Practice in 2000 to fulfill his service commitment with the National Health Service Corps and has made NFP his career. He enjoys seeing patients of all ages, including prenatal care. He also speaks Spanish. Dr. Kauffman is married, has three children and enjoys family and outdoor activities.

Erick Kauffman, MD, MPH
Chief Medical Officer

Dr. Kauffman received his Medical degree from the University of Pittsburgh in 1997. He did his training in family practice at the University of Washington in Seattle, Washington. He came to Neighborhood Family Practice in 2000 to fulfill his service commitment with the National Health Service Corps and has made NFP his career. He enjoys seeing patients of all ages, including prenatal care. He also speaks Spanish. Dr. Kauffman is married, has three children and enjoys family and outdoor activities.

Laurel Domanski Diaz, MNO Chief Operating Officer Laurel Domanski Diaz received her Bachelor of Arts in History from the University of Dayton in 1999 and her Master of Nonprofit Organizations from Case Western Reserve University in 2004. She has been working in the nonprofit industry since 1999 in healthcare and international service organizations. Laurel joined Neighborhood Family Practice in 2007. In this role, she manages the operations of the health center - including ensuring efficient, productive, and high-quality operations of NFP's five locations.

Laurel Domanski Diaz, MNO
Chief Operating Officer

Laurel Domanski Diaz received her Bachelor of Arts in History from the University of Dayton in 1999 and her Master of Nonprofit Organizations from Case Western Reserve University in 2004. She has been working in the nonprofit industry since 1999 in healthcare and international service organizations. Laurel joined Neighborhood Family Practice in 2007. In this role, she manages the operations of the health center - including ensuring efficient, productive, and high-quality operations of NFP's five locations.

Peggy Keating, MA, MSW, LISW-S Vice President - Behavioral Health and Care Integration Peggy Keating received a master’s degrees in psychology and social work from Cleveland State University. She has been a practicing clinical social worker in Ohio for many years. She has had extensive training and experience working with issues related to trauma, sexual and physical abuse, addiction to alcohol and other drugs, disabilities, anxiety and depression. Her specialty areas include LGBT, women’s issues, and substance abuse/dependence. She sees patients of all ages.

Peggy Keating, MA, MSW, LISW-S
Vice President - Behavioral Health and Care Integration

Peggy Keating received a master’s degrees in psychology and social work from Cleveland State University. She has been a practicing clinical social worker in Ohio for many years. She has had extensive training and experience working with issues related to trauma, sexual and physical abuse, addiction to alcohol and other drugs, disabilities, anxiety and depression. Her specialty areas include LGBT, women’s issues, and substance abuse/dependence. She sees patients of all ages.

Audra Kessler Bennett Vice President - Marketing and Development Audra Kessler Bennett received her Bachelor of Science in Journalism from Ohio University. She is a senior marketing and communications executive with over 20 years of industry proficiencies in health care, insurance, retail, vision services, nonprofits, digital agency, government procurement and trade publishing. Audra joined Neighborhood Family Practice in 2014. In her current role she is responsible for organizational strategy and policy relating to marketing and fund development initiatives.

Audra Kessler Bennett
Vice President - Marketing and Development

Audra Kessler Bennett received her Bachelor of Science in Journalism from Ohio University. She is a senior marketing and communications executive with over 20 years of industry proficiencies in health care, insurance, retail, vision services, nonprofits, digital agency, government procurement and trade publishing. Audra joined Neighborhood Family Practice in 2014. In her current role she is responsible for organizational strategy and policy relating to marketing and fund development initiatives.

Janet Schneider, MLRHR Vice President - Human Resources Janet Schneider joined Neighborhood Family Practice in 2014 after working 19 years in the non-profit sector in various leadership capacities. In her current role, Janet is responsible for overseeing the strategic HR initiatives for the organization such as recruitment, professional development, retention, and succession planning. She holds a bachelor's degree in psychology from the University of Akron and a master's degree in labor relations and human resources from Cleveland State University.

Janet Schneider, MLRHR
Vice President - Human Resources

Janet Schneider joined Neighborhood Family Practice in 2014 after working 19 years in the non-profit sector in various leadership capacities. In her current role, Janet is responsible for overseeing the strategic HR initiatives for the organization such as recruitment, professional development, retention, and succession planning. She holds a bachelor's degree in psychology from the University of Akron and a master's degree in labor relations and human resources from Cleveland State University.

Ann Reichsman, MD Senior Medical Advisor Dr. Reichsman is recognized as leader in the delivery of high quality community health care. Dr. Ann Reichsman graduated from Antioch College in 1973 with a Bachelor of Science degree in Biomedical Sciences and a minor in Dance. She received her MD degree from the State University of New York: Downstate Medical Center in Brooklyn, New York in 1977. Dr. Reichsman did her Residency in Family Medicine at MetroHealth Medical Center. Dr. Reichsman is Board Certified in Family Medicine. She currently has the academic appointment of Assistant Clinical Professor at the School of Medicine, Case Western Reserve University. In 1996 Dr. Reichsman was recognized as the Family Physician of the Year by the Ohio Academy of Family Physicians. In 2008 Dr. Reichsman was named the Physician Health Care Hero by Crain's Cleveland Business Magazine.

Ann Reichsman, MD
Senior Medical Advisor

Dr. Reichsman is recognized as leader in the delivery of high quality community health care. Dr. Ann Reichsman graduated from Antioch College in 1973 with a Bachelor of Science degree in Biomedical Sciences and a minor in Dance. She received her MD degree from the State University of New York: Downstate Medical Center in Brooklyn, New York in 1977. Dr. Reichsman did her Residency in Family Medicine at MetroHealth Medical Center. Dr. Reichsman is Board Certified in Family Medicine. She currently has the academic appointment of Assistant Clinical Professor at the School of Medicine, Case Western Reserve University. In 1996 Dr. Reichsman was recognized as the Family Physician of the Year by the Ohio Academy of Family Physicians. In 2008 Dr. Reichsman was named the Physician Health Care Hero by Crain's Cleveland Business Magazine.