Important Medicaid Updates
As your health care provider, Neighborhood Family Practice wants to ensure that you are aware of changes that will impact your Medicaid health care coverage. The eligibility of ALL Medicaid-insured patients will be verified by the Ohio Department of Health. To determine your eligibility, Ohio Medicaid needs you to verify or update your current contact information including:
- Home address
- Mailing address
- Phone number
- Email address
To update your contact information with the Ohio Medicaid office, call 1-800-324-8680 or click the button below. You will need your account number when you call or username and password when you go online.
Follow these three important steps to ensure your keep your Medicaid coverage:
- Update your contact information – see button above.
- Open your mail from the Ohio Department of Health.
- Follow all deadlines in your letter.
Unfortunately, NFP staff members are not able to make any updates or confirm your information in the Medicaid system.
If you need to update or change your name, you will need to contact your local JFS office or utilize the Ohio Benefits Self-Service Portal. Hotline 1-800-324-8680
Monday-Friday 7 a.m.-8 p.m.
Saturday 8 a.m.-5 p.m.