Signing up for MyChart is easy
You may sign up for a MyChart account one of two ways:
In Person. During your next visit, ask your front desk or care team member for a MyChart activation code. Select “Login to MyChart” above. Click “Sign Up Now.” Enter your activation code and complete the rest of the form. Create a username and password. NFP recommends using your first initial of your first name, followed by your last name as your username.
Online. Click the “Login to MyChart” button above, which will take you to the OCHIN* MyChart home page to request an activation code. Click “Sign Up Now.” Complete the MyChart Request an Activation Code form and select “Submit.” A one-time activation code will be emailed or mailed to you. Follow the instructions provided to you in this communication to finish setting up your MyChart account.
What is OCHIN?
OCHIN is the health information technology organization that NFP has partnered with to provide our patients with access to their secure, online medical records. Recognized as one of the nation’s largest and most successful health information networks, OCHIN specializes in providing services to community health centers across the nation. This means you can rest easy knowing your records are safe and secure.
If you’re having trouble signing up or have any questions, please call us at (216) 281-0872.
When an over payment is made to the organization a refund will be processed within 15 days of the date NFP becomes aware of the over payment or within 15 days of the customer requesting the refund, whichever is sooner. Refunded amounts will only be made on over payments greater than $5.00 and will be made via check.