Contact Us

At Neighborhood Family Practice, our patient’s health and wellbeing is our top priority. To schedule an appointment, please call the location where you would like to be seen. Let us know what kind of appointment you need and if you’ll need lab work or immunizations:

Ridge: (216) 281-0872
Detroit Shoreway: (216) 961-2090
Tremont: (216) 334-2800
Puritas: (216) 928-1950
W. 117th: (216) 367-1004

You can also request or schedule appointments through MyChart.

Care is just a phone call away

At Neighborhood Family Practice, we are committed to providing you with the right care, at the right time. Any time you have a medical concern, even after business hours or on weekends, all you have to do is call us. Call us 24 hours a day, 7 days a week at 1.855.NFP.MED1 (1.855.637.6331).

  • During business hours, your call will be answered by a member of our trained staff who will assess your concerns and symptoms and direct you to the most appropriate care such as a same day appointment.
  • After hours, our answering service will respond to your call and connect you withthe on-call provider who will get back to you within one hour.

If you are not sure what to do, call us first. We will address your concern or get you to the care you need, possibly saving you time and money by avoiding unnecessary trips to the emergency department or urgent care. By calling us first, we will help get you to the right care at the right time in the right place.

Same day appointments

A limited number of same day appointments are available, so if you need to be seen quickly, please try to call your NFP Community Health Center location at 8:30 a.m. 
To cancel an appointment, please call us as soon as you can—before 9 a.m. the day of your scheduled appointment if possible—so we can make your appointment time available to someone else, and get you rescheduled as soon as possible.

Sign up for text messages

  1. Open a new text message and place the number 622622 in the To: area.
  2. Type “NFP” in the message body and send.

Please verify your cell phone number with the receptionist at the front desk on your next visit. Message and data rates may apply. Text HELP to 622622 to receive help, STOP to 622622 to opt-out.

No-Show appointment policy

In order to promote continuity and provide the best patient care, Neighborhood Family Practice asks that you provide as much notice as possible if you cannot keep your appointment. Any cancellation made after 9 a.m. on the day of your appointment will be considered a “no-show” and you will only be able to schedule appointments on a same-day basis. Once you attend your same-day appointment, you will be able to schedule future appointments.

Contact us with your questions or comments. Please complete the form below

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